I don't think you sullied their name, all you did was post a question about what should/was included in your shipment and the fact that Ken from Badger stepped in to resolve the problem.  At the end of the day they are responsible for how their employees treat their customers.  I'm glad you posted your experience, it allows us all to know who we would be choosing to do business with.  Now, get to painting something!!!  I'm looking forward to seeing that chopper finished up.