Oh man, sorry to hear about that. I started/own/run/slave at Industria Mechanika. Tell him to email me because that should not have happened. I'll confirm the order and send him a replacement set. I assume the caster was suppose to send out a replacement part direct to him but didn't. That caster who originally cast the Deckhands and a few others (1/24 DH, Barrio, Sasha, 1/35 Sasha) was fired for shoddy work and too many excuses. The original deckhand master prints were broken in the firing process (as well as my 1/24 scale masters) but I had the 1/35 Deckhands reprinted and with my new figure caster and the casts are amazingly crisp. Better than plastic really. Same new/better caster with Sasha in 1/35 and 1/32 and all of our other small figures.
I'm glad you guys are enjoying the kits though! I'm a modeler so quality is very important to me since I produce the stuff I want to build! You can view my personal work at http://fichtenfoo.com.